Terms & Conditions
Terms & Conditions - the basics
Welcome to Arizona Pane Relief, operated under National Pane Relief LLC. By accessing our website (https://www.arizonapanerelief.com), using our services, or submitting any forms, you agree to the following Terms and Conditions. Please read them carefully.
1. Services Provided
Arizona Pane Relief offers professional residential and commercial exterior window cleaning services in Arizona. Any service requests are subject to availability and confirmation.
2. Quotes and Pricing
All prices provided via phone, email, or online request forms are estimates based on information provided. Final pricing may vary based on:
Window count
Size and height of property
Accessibility
Add-on services (if applicable)
We reserve the right to revise pricing upon on-site inspection and prior to starting work.
3. Payments
Payment is due in full upon completion of services unless otherwise agreed upon in writing.
We accept major credit/debit cards, cash, or digital payment (e.g., Zelle, Venmo).
Late payments may incur a 5% fee per week overdue.
4. Cancellations & Rescheduling
Cancellations made less than 24 hours before a scheduled job may incur a $25 cancellation fee.
We reserve the right to reschedule or cancel due to weather, equipment failure, or other safety concerns.
5. Property Access
You agree to provide safe and legal access to your property, including pets secured and obstructions cleared. We reserve the right to refuse service if safety is compromised.
6. Damage and Liability
We are insured and take precautions to avoid any property damage. However:
Arizona Pane Relief is not responsible for pre-existing damage or fragile window components (e.g., old seals, screens, loose panels).
Any damage caused by our team must be reported within 24 hours of service for review.
7. Customer Satisfaction Guarantee
We strive for 100% satisfaction. If you are unsatisfied with your service:
You must notify us within 48 hours of the cleaning.
We will return to re-clean missed areas at no additional charge.
8. Use of Website
By using our website, you agree not to:
Use it for unlawful purposes
Submit false or misleading information
Copy or reuse content without written permission
We may suspend or terminate access at our discretion.
9. Privacy
We respect your privacy. Information submitted through forms or booking systems is used solely for providing services. We will never sell your personal data.
10. Changes to Terms
Arizona Pane Relief reserves the right to update or change these Terms at any time. Continued use of our services or website constitutes agreement to the updated Terms.
11. Contact Information
If you have questions regarding these Terms and Conditions, please contact us at:
📧 arizonapanerelief@gmail.com
📞 (480) 462-7670